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FAQ
Welcome to Ben Steele Podiatry's FAQ section. Here, you'll find answers to common questions about podiatry, lower limb sport and injury rehab, biomechanical and gait analysis, exercise rehab, orthoses, and Shockwave therapy. Our goal is to provide you with valuable information to support your journey towards better foot health. Please feel free to explore and learn more about how we can help you on your path to recovery and improved mobility.
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What are our opening hours?Ben works flexible hours. Call or email him for an appointment. He is happy to see you before or after work if available.
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Does Ben supply orthoses? Do i need them?Yes. Ben can assess your biomechanics and gait and supply the appropriate orthoses for your feet, your injury and your lifestyle. Either custom made or prefabricated devices, depending on your foot type, occupation/sport and budget.
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Do I need orthoses?Well, that depends. Some do, some don't. Ben does not sell orthoses to every patient that walks through the door. They definitely help settle the pain, speed up the recovery and avoid reinjury, however orthoses are only one piece of the puzzle. There is usually more than one underlying factor involved. Ben has numerous treatment options available to offer you: Exercise rehabilitation, footwear, taping/bracing, Shockwave therapy, etc.. But that cannot be answered until a thorough history and examination has taken place.
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What is Shockwave Therapy? How many sessions do I need?Shockwave therapy uses acoustic waves to basically kickstart the healing process of the injured tissues again. Ben uses it on chronic injuries that have failed to respond to standard treatments. Some patients respond in 1-3 sessions, others need 5-6 to get full benefit. Best results are achieved in conjunction with load management and exercise rehabilitation.
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Should i rest my injury?Load management is key to settling pain or other symptoms. Some athletes can keep running to a modified degree, others need to pause for a week or so. This depends upon the severity of injury and tissues involved. However, absolute rest or immobilization should be kept to an absolute minimum, depending upon the injury. Ben encourages the patient to begin rehab as soon as their injury allows to avoid unnecessary deconditioning (resulting in a longer recovery period). Ben does have options to facilitate a quicker return to work or play, such as orthoses, taping, Shockwave (and Laser coming soon).
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Why can't i just follow the Plantar fasciitis (or any injury) guidelines i see on social media or Dr Google?Injuries are multifactorial, with many risk factors at play. Following a standard 'recipe' for a set injury may help, it may do nothing, or it may make things worse. What works for one person may not work for another. If you don't address the specific underlying factors behind your injury/body/lifestyle, the device or action won't resolve your injury. The body is complex. There is also the possibility the injury is something else, another structure within that area. Consult an expert to get a correct diagnosis and rehab plan suited to you.
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What exercises can i do to heal my injury? How long do I have to do them for?Again, that depends upon the injury, the underlying causes, your body type, your strength or mobility deficits, the physical demands of your occupation or activities you plan to return to, etc... Following a thorough history, examination and assessment, Ben will prescribe a manageable number of exercises relative to your specific needs. These will take into account your current symptoms and capabilities, with the aim to address any deficits observed, taking into account time and equipment available. They will progress in volume, intensity or complexity as you improve. How long? This will depend on how big the gap is between your current capacity to tolerate load (exercise) and your desired capacity (the activities or sport you wish to return to). Unfortunately, some injuries take longer than others. Often we find areas of weakness further up the leg that need addressing too, especially around the hip/core.
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Can i claim through my Private Health Insurance?Yes, we can swipe your card through the Hicaps terminal and process your refund immediately.
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Can I claim through DVA or Workcover?Yes, if you qualify and have the correct paperwork from your GP or case officer.
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Can i claim through Medicare?Yes, IF you meet the criteria for an Enhanced Primary Care Plan which needs to be set up by your GP. Unfortunately, we cannot Bulk Bill, there will be a gap. Our consultations are longer and more comprehensive than others. But we do our best to help those in need.
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Where are you located?Ben has set up this clinic out of his house, in a large purposefully converted garage. But rest assured, the set up is first class with all the equipment necessary to assess and treat your injury needs. Including Treadmill, slow motion video, orthotic adjustments, Shockwave (and Laser coming soon). He is also not so stressed to pump out 15-20 clients a day, allowing a more relaxed and thorough consultation. He is located at 16 Haslewood Court Mermaid Waters. Easy parking out front.
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Do you provide General Foot care?No. Ben Steele Podiatry specializes only in the rehabilitation of Lower Limb injuries. Or biomechanical concerns. All types of Musculoskeletal injuries involving muscle, tendon, ligament and bone. ie plantar fasciopathy, Achilles Tendinopathy, bunions, stress fractures, ankle sprains, Morton's neuromas, heel spurs, shin splints. Biomechanical concerns like flat feet, pronation, high arched feet... We also can address injuries higher up the leg. Many knee, hip and back issues arise from feet issues and the way we walk or run.
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